jihost Privacy Policy

1 Introduction

jihost ("jihost," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the jihost online casino platform, accessible at jihost.app and any associated mobile applications (collectively, the "Platform"). This Privacy Policy describes how jihost collects, uses, stores, shares, and protects your personal information when you access or use the Platform.

This Privacy Policy applies to all users of the jihost Platform, including registered players, visitors who browse the Platform without registering, and individuals who contact jihost support. By accessing the Platform or registering a jihost account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with jihost's Terms & Conditions, which are incorporated herein by reference. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

2 Data Controller

For the purposes of applicable data protection law, jihost is the data controller in respect of personal data collected through the Platform. As data controller, jihost determines the purposes and means of processing your personal data.

If you have any questions about how jihost processes your personal data, or if you wish to exercise any of your data subject rights described in this Privacy Policy, you may contact our Data Protection Officer at the contact details provided in Section 15 of this Policy.

3 Personal Data We Collect

jihost collects the following categories of personal data from players and Platform users:

3.1 Identity and Registration Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (for age verification — jihost requires players to be at least 21 years old);
• Gender (optional, where provided);
• Nationality and country of residence;
• Government-issued identification number (e.g., SSS, PhilHealth, UMID, passport number);
• Copies of identity documents submitted for Know Your Customer (KYC) verification.

3.2 Contact Data

• Email address;
• Mobile phone number (Philippine mobile number required for GCash and PayMaya integration);
• Residential address (city, province, postal code).

3.3 Financial Data

• GCash account number or registered mobile number;
• PayMaya account details;
• Bank account details (BPI, BDO, Metrobank, or other approved Philippine banks) where provided for withdrawal purposes;
• Transaction history, including deposit amounts, withdrawal amounts, and dates;
• Source of funds documentation where required for large transactions.

3.4 Technical and Usage Data

• IP address and approximate geolocation derived therefrom;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the Platform;
• Login timestamps and access logs;
• Cookie identifiers and similar tracking technologies (see Section 8).

3.5 Gaming Activity Data

• Game history, including games played, wagers placed, and outcomes;
• Bonus and promotion usage history;
• Responsible gaming settings, including deposit limits and self-exclusion requests;
• Customer support interactions and correspondence.

4 How We Collect Your Data

jihost collects personal data through the following means:

• Direct collection: Information you provide when registering a jihost account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access the Platform, through cookies, log files, and similar technologies;
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from GCash, PayMaya, and banking partners in connection with transaction processing;
• Publicly available sources: Where permitted by law, jihost may supplement your data with information from publicly available Philippine government databases for identity verification purposes.

5 How We Use Your Personal Data

jihost uses your personal data for the following purposes:

6 Legal Basis for Processing

jihost processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and tax reporting obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and improving the jihost Platform, where such interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7 Data Sharing and Disclosure

7.1 Service Providers

jihost shares personal data with trusted third-party service providers who assist in operating the Platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process your data only on jihost's instructions and in accordance with applicable data protection law.

7.2 Regulatory and Law Enforcement Authorities

jihost may disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by applicable law, court order, or regulatory direction. This includes disclosures required under anti-money laundering regulations and gaming licensing requirements.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of jihost's assets, your personal data may be transferred to the acquiring entity as part of the transaction. jihost will notify affected players of any such transfer and the privacy practices of the acquiring entity.

7.4 No Sale of Personal Data

jihost does not sell, rent, or otherwise transfer your personal data to third-party advertisers or data brokers for their own marketing purposes. Your data is not a product at jihost.

8 Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit the jihost Platform. jihost uses cookies and similar technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, analyze usage patterns, and deliver a personalized experience.

8.2 Types of Cookies Used

• Strictly necessary cookies: Essential for the Platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login status to improve your experience.
• Analytics cookies: Collect anonymized data about how players use the Platform to help jihost improve performance and usability.
• Marketing cookies: Used with your consent to deliver relevant promotional content. You may opt out at any time.

8.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings or through the jihost cookie preference center. Note that disabling certain cookies may affect the functionality of the Platform.

9 Data Retention

jihost retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

• Account data: Retained for the duration of your jihost account and for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction;
• Support correspondence: Retained for three (3) years from the date of the last interaction;
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

Upon expiry of the applicable retention period, jihost will securely delete or anonymize your personal data in accordance with its data disposal procedures.

10 Data Security

jihost implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jihost Platform;
• Encryption of sensitive data at rest, including payment details and identity documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of the Platform;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

While jihost takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jihost will notify you and the National Privacy Commission in accordance with applicable law.

11 Your Data Subject Rights

Under the Data Privacy Act of 2012 and applicable regulations, Filipino players have the following rights in respect of their personal data held by jihost:

• Right to be informed: The right to be informed of how your personal data is collected and processed, as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data jihost holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jihost's legal and regulatory retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe jihost has violated your data protection rights.

To exercise any of these rights, please contact jihost's Data Protection Officer using the contact details in Section 15. jihost will respond to your request within thirty (30) days, subject to identity verification requirements.

12 Children's Privacy

The jihost Platform is strictly intended for individuals aged 21 years and above. jihost does not knowingly collect personal data from individuals under the age of 21. If jihost becomes aware that it has inadvertently collected personal data from a person under 21, it will take immediate steps to delete such data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the jihost Platform, please contact us immediately at the details provided in Section 15 so that we can take appropriate action.

13 International Data Transfers

jihost primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines (for example, cloud infrastructure providers or game software suppliers), jihost ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses that provide a level of protection equivalent to that required under Philippine law.

By using the jihost Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where jihost's service providers operate, subject to the safeguards described above.

14 Updates to This Privacy Policy

jihost reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When we make material changes to this Privacy Policy, we will notify registered players via the email address or mobile number associated with their jihost account, and we will update the "Last Updated" date at the top of this Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how jihost protects your personal data. Your continued use of the Platform following notification of changes constitutes acceptance of the updated Privacy Policy.

15 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jihost's data practices, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer:

jihost Data Protection Officer
Email: [email protected]

Our support team is available 24 hours a day, 7 days a week on Philippine Standard Time. Please include your registered account username and a clear description of your request to help us assist you efficiently.